Marketed as a modern webinar solution for all customer demo webinars, training sessions, and even employee onboarding, Livestorm works in real-time in browsers, so users do not need to download any software.
It is a modern live video suite that is used by companies to host remote meetings, power live webinars, or set-up on-demand and automated webinars. Big companies such as Pipedrive, WPP, and Intercom are just some of its users for a variety of purposes such as HR training, webcasts, video podcasts, customer onboarding, product demos, and more.
Livestorm promises to help users create webinars in just a few minutes. It comes with beautiful registration pages and even a personal email sequence for notifications and reminders.
As you may already know, there are plenty of other webinar solutions available today, so what makes Livestorm different than the rest? Does it really deliver on its promises and is it worth investing your money on if you are serious about webinars? Let’s find out.
Web-based webinar solutions
Livestorm sets itself apart from others because it eliminates the need to download any software to conduct your webinars. Users and their participants can get access to features such as screen sharing and pre-recorded screencast right from their browsers. Always had problems with blurry presentations? With Livestorm attendees can enjoy HB webinars through links provided by users, or so they claim. However, a few users have complained about the occasional poor video quality.
Livestorm supports a variety of activities and events that have a reliance on live streams. Presentations can be easily pre-recorded and uploaded on the platform. It allows users to further organize on-demand or recurring webinars. Users can also easily conduct Youtube and Twitch live streams and there is extensive support in different formats to bring more participants and better engagement.
Audience interaction tools
Users can easily engage with their participants with the interactive tools provided by Livestorm. Speakers can co-host webinars, users can chat with participants in real-time, so ideas can be exchanged and questions can be answered right away. The combination of these tools ensures that you can make the most of your meetings and webinars.
One of Livestorm’s main selling points is that it has an interface that is easy to use. You do not have to be a wiz to figure it out. It also works on any device as long as there is internet video capability. The registration process can be easily customized (made easier by Zapier), and consistent branding can also be applied easily across multiple webinars, thanks to the Duplicate option.
The reporting is foolproof and detailed. However, it can be customized a bit more because not everyone requires the same reports. Attendance metrics are especially useful because they can give users insights into their base. Another thing that stands out is the replay and on-demand features.
One of the most important things to check when subscribing to anything is the quality of the customer support provided. You certainly wouldn’t want a company that offers very little to zero customer support. Livestorm has been outstanding in this area. They helped me set up a branded webinar in just 10 minutes.
One thing users noticed about Livestorm is that they have had many problems with invites getting tagged as spam, although clients have been whitelisting the relevant domains. It would also be a lot better if users were given the capability to directly register people for a webinar rather than just inviting them.
In the previous paragraph, we have mentioned personal email sequences for reminders and notifications. This feature can be further improved if the timing of the customized emails can be triggered to send before or right after a webinar.
Audio clarity is a very big issue when it comes to webinars because you would naturally want your attendees to hear and understand you. However, Livestorm has issues with voice quality. There is always a problem when it comes to two presenters both having their mics on. Chat notifications are also on by default even for speakers and this results in an unpleasant and inaudible echo.
The higher your pricing plan is the more attendees will be able to participate in your webinars. Paying the subscription yearly also allows users to save $10 monthly.