#1 hosting platform, with a free domain, free SSL included, 1-click WordPress install, FTP, a 99.99% uptime, and 24/7 customer support.
Excellent track record, WordPress panel, Affordable cloud hosting, Free site builders, Dozens of add-ons, Free domain-specific email address, Free SSL certificate, Generous storage
Constant upsell, Poor backup options, Only US-servers

A well-known web hosting company that has garnered quite a few awards during the last few years, Bluehost is also often considered by industry insiders as their top choice. This is evident in the fact that Bluehost currently hosts more than 2 million websites.

Bluehost also provides a variety of web server hardware features that run on a custom software stack that is primarily based on CentOS and cPanel. Developers and web designers alike have lauded Bluehost because it is dedicated to the open-source community.

However, the question is, how does Bluehost perform for the typical user, for the people who do not have any coding knowledge or people who do not have the slightest idea of developing a website? After all, I would think that the highest number of web hosting users are freelancers and small businesses that do not have advanced knowledge in setting up a website.

Variety of services

As previously mentioned, Bluehost offers an array of services, including advanced hosting such as dedicated servers, VPS, and managed WordPress hosting. “Managed” means that Bluehost itself will handle all the technical details for you, including plugins, keeping your website secure, optimizing your website’s performance, and many other things.

Solutions for small businesses

One of the reasons why Bluehost is a favorite of small businesses all over the world is that it is a one-stop-shop. Digital marketing services alone can cost up to five figures, something which small businesses often cannot afford.

If you search the web, there is also a lot of outdated and false information regarding marketing tactics that are supposedly very helpful when used. With Bluehost, small businesses are assured of getting critical digital marketing services at a fraction of the cost, and this is part of the company’s core strategy.

The DIY website builders guide users through the complete process of setting their very own site. Bluehost also provides professional marketing services for SEO, local business validity, and social media marketing. Users have the option to get monthly consultations with their marketing professionals. Progress is also measured so you can see your ROI.

Additionally, the company’s excellent uptime records and a clean and intuitive control panel makes it very easy to create attractive pages.

Security and backups

Bluehost uses SiteLock to scan websites daily for malware and viruses. They also perform 24/7 monitoring on company servers so you can rest well knowing that your website is secure. Complimentary backups are also offered; however, backups are not guaranteed in any way. Users are still advised to create, as well as manage their backups.

There is a third-party software tool called Site Backup, which is highly recommended for the use of setting backups that can be stored online. The Pro version is also available for a fee.

SSL certificates

At Bluehost, even shared hosting packages come with a free SSL certificate. SSL stands for Secure Socket Layer. It is an encryption protocol that can be likened to a series of instructions that the server and a web browser must follow when receiving and sending information. This is to make sure that the data being transferred is not intercepted and used by any unauthorized parties. With Bluehost, regardless of your hosting plan, you get a free SSL certificate.

Help and Support

One important thing which must not be neglected when selecting a web hosting company is the quality of help and support offered. The best type of support is 24/7 support so that you don’t have to wait long before your problem is resolved. When your website is down, money is lost. Bluehost offers different avenues of support, from telephone, email, live chat, and support tickets.

Users offer mixed reviews of Bluehost support. Some praised the company’s support team, while others say they didn’t have a good experience. SiteGround, on the other hand, offers a different kind of chat with their support team. You’ll see a photo of the individual attending to your needs, their name, as well as their ratings from the customers they have helped so far.

Money-back guarantee

Bluehost offers a 30-day money-back guarantee. However, it is not straightforward, so you must read the terms and conditions before you sign up. The promotional price only applies to the first term, then it changes back to regular pricing.

If you cancel within 30 days of joining, you get a full refund. However, if you cancel after 30 days, you will only receive a pro-rata rate of whatever is left on the term. Furthermore, the guarantee only applies to the hosting plans. It does not cover other things such as domains and any other add-ons.

Hosting Plans

Bluehost has a variety of plans to choose from:

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